Complaints Book

In accordance with Peru's Consumer Protection and Defense Code, a Complaints Book is available to you.

Susan Acuña Romero · RUC 10249916001
Trade name: Centro Cusco Inti — OpenPeru Travel
Cal. Saphy 877A, Centro Histórico, Cusco, Perú
Date: 08/10/2026

1. Consumer details

Full name

Document type

Document number

Address

Phone

I am under 18

Name of parent or legal guardian

2. Product or service purchased

Type

ProductService

Amount claimed (optional)

Description of the product or service

3. Details of the complaint and the consumer's request

Type

ClaimComplaint

Claim: disagreement related to the products or services. Complaint: disagreement not related to the products or services, or dissatisfaction with customer service.

Details

Request

I declare that the information provided is true.

The provider must respond within fifteen (15) business days. Filing a claim does not prevent you from using other dispute resolution channels, nor is it a prerequisite for filing a complaint with INDECOPI.